"Doug and his team at Custom Home Theater (CHT) did an outstanding job setting up my home theater. I worked side by side with Doug from the very beginning of our project to the end. We planned it, built it, and now we get to enjoy it. He listened to all of my concerns, did an outstanding job of integrating my ideas, and turned out a phenomenal product! The project was completed on time and on budget, something that rarely happens with the big box companies. On the rare occasion that I have a problem, it is never difficult to get Doug to return my calls, and to offer a visit to solve the issue. I highly recommend CHT for anyone looking for any type of professional audio or video setup, from the smallest flat screen TV, to a fully integrated home theater. CHT is the best!"
Service Category: Home Theater design and installation
Year first hired: 2009 (hired more than once)
Top Qualities: Great Results, Expert, High Integrity
Kevin and Carrie W. Newnan, GA
"Doug and his team are, quite simply, the best. Their goal is nothing less than a completely satisfied customer. They truly try from the beginning to understand customer needs and provide meaningful solutions, yet never forget the need to be flexible. We could not have been more satisfied or pleased with the work they did, and the folks we worked with. "
Skip and Sara B. Peachtree City, GA
A totally wonderful experience working with this company. Doug and his team are professionals with integrity. They did an awesome job on our home theater. Thanks Doug!
Carol S. Atlanta, GA
I worked with Custom Home Theater in the design and installation of my new theater room. CHT was attentive in the specific needs and desires of my theater. They came out and gave me ideas for my current plan keeping in mind my concern for future modifications. Doug and his team evaluated and completed my project in a timely manner. They were even nice enough to leave my home cleaner than before they started. I shopped around for several home theater companies prior to choosing CHT and I found them to be very competitive. After the installation of my theater they gave me one on one instruction on the operation of my new equipment., their follow up visit was very helpful as well. I will be using CHT in the future for other projects that I have planned for my home.
Dwayne W. McDonough, GA
Thanks for the installation. We are enjoying our HD flat screen television and
surround sound very much. I am very
glad that we spent the money on the
system and we are especially glad we
went with you. Should you ever need
a reference, feel free to give my name.
Very happy customers!
John D. Newnan, GA
My experience with Custom Home Theater exceeded all expectations.
I shopped around before choosing CHT
and ultimately decided on CHT because
of their responsiveness, price options
and proposed time-table. All of the
CHT contractors were polite, knowledgeable
and patient. CHT showed up when they
said they would show up and completed
the job on schedule. Most
importantly, the product is awesome!
I strongly recommend Custom Home Theater
for your new home theater.
Eric F. Mableton, GA
I can't tell you how much we have enjoyed our home
theater. People who visit can't believe
the picture quality. Great job!
John and Ann P. Alpharetta, GA
We cannot begin to express how pleased we are with our home theater.
From the beginning, Custom Home Theater,
and specifically Doug Van Arsdale,
was of tremendous help in the design
and installation of our home theater.
began with an unfinished basement in
a new home and ended up with a home
theater this both reminiscent of eras
gone by and reflective of our personal
tastes. Doug introduced us to their
designer, Lynne Cocallas of T-88 Studios,
who designed our theater and worked
closely with Doug in the realization
of our dream. Custom Home Theater readily met with our
construction team during each stage
of the process. They were instrumental
in the resolution of construction problems
and during the final days came up with
creative ideas that immediately translated
into the theater's completion. Equipment
problems were quickly resolved and
the fine-tuning of the sound and acoustics
was diligently accomplished. We especially
wish to commend Joe Massie (project
manager) for all of his hard work.
We would highly recommend Custom Home
Theater to anyone.
Robert J. and James B. Atlanta, GA
Your guys came by and did their usual superb
job. One mistake that I did not make
in building this house was not using you. You
have been professional, responsive,
and a joy. I would love to be added
to your list of very satisfied customers,
and if you should ever need a reference, please give me a call.
John D. Peachtree City, GA